The following 94 comments are on file at the office of Anne Dee ESTATE SALES; clicking on the name of the person who made the statement will connect you to the related sale.
Hi Anne! With the [John Tyler High School] notification of your birthday coming up, I just had to check out your web page. Excellent page! And the comments from customers show what a great service you provide....
I loved the What to Keep section! So personal & such a great idea.
Brenda M., former classmate, Lake Jackson August 10, 2014 (#94)
Thank you, Anne!
Jan M., client's daughter, Fort Worth Great Oaks, Rosedale, Austin August 4, 2014 (#93)
.... love your contract. It's fair & written in simple, understandable language so both parties understand their responsibilities. It was refreshing to read.
Tracey Kirchenbauer Suits, client Range Oak, Western Oaks, Austin May 30, 2014 (#92)
Anne wanted to drop a note & say hello & hope all is well with you. Have VERY MUCH missed seeing you & Candice. Your estate sales are always an amazing treasure hunt as well as great fun. However, after all these years, I consider you a friend as well. So, with that said, just checking in. Hope to see you soon.
Sandra R. Thomas, customer May 22, 2014 (#91)
OMG, OMG, OMG what a terrific sale!!! Can't wait till tomorrow. Thanks for offering this [pre-sale] to your loyal customers. That's why we shop you!!! Very cool stuff see you tomorrow!
The VERY best things I've gotten at estate sales were from yours, especially a GREAT collection of Wallace Nutting prints from a sale you did in March 2011. Your prices are always fair & reasonable & give both buyer & seller a win-win. I just so enjoy those that you do you can tell you really enjoy your calling!
Dawn McDowell Brooks, customer Longvale, Village Oaks, Austin March 26, 2014 (#90)
Received the book ["The Navy of the Republic of Texas, 1835-1845" by Dr. Alex Dienst; sold for $2,599 on 3-14-2014] & I am very pleased.... A+ seller. Immediate shipment. Excellent customer service.
eBay customer Longvale, Village Oaks, Austin March 17, 2014 (#89)
.... it was a good sale. I hope you are pleased as well.
Patricia R., client Misting Falls, Austin Hills, Austin January 26, 2014 (#88)
I am looking forward to working with you & appreciate what you have to offer.
Patricia R., client Misting Falls, Austin Hills, Austin December 26, 2013 (#87)
Beautiful swan [Lalique; sold for $2,050 on 9-17-2013], mint condition as described, great e-Bayer. Thanks!
eBay customer Rockmoor, Tarrytown, Austin October 3, 2013 (#86)
The house looks wonderful beautifully organized!! You all do a fantastic job!
Anne Bergstrom Hunt, client's daughter Overland Pass, The Homestead, Bee Cave October 2, 2013 (#85)
Anne, I want to thank you & your staff for the wonderful job you all did in handling my dad's estate. I was so impressed with the research & organization of the estate items & the descriptions on your website; I didn't know half the items that were in there or that they could sound so good. Also, the house was immaculate when you left & I appreciate that more than you can imagine.
I knew I was right to keep your name in my mind from when you did the [February 2009] estate sale for my in-laws. You did an excellent job.
I am on your mailing list so I'm sure I will be seeing you at future sales. I would unhesitatingly recommend you to anyone in need of an estate sale. Thanks again so much.
Claudia Woodworth, executor Valburn, North Cat Mountain, Austin September 15, 2013 (#84)
Hi Anne. I have been to many of your estate sales & truly feel you do a wonderful job. Now it's my turn to be a client of yours. My father passed away last month....
Anne Bergstrom Hunt, client's daughter Overland Pass, The Homestead, Bee Cave August 25, 2013 (#83)
I have never been more impressed [than I am] with Anne Dee & I used to be in the business of estate sales. She's absolutely phenomenal with her professional staff & incredible quick payment. Please tell her I referred you.
referral from Laura McMillan, realtor, Avalar Austin Real Estate, to prospective client August 19, 2013 (#82)
We wanted to take time to thank you for your over the top service. The professionalism in your company made our lives virtually stressless.
Downsizing our home & committing to move to Mexico had our heads spinning until we found Anne Dee ESTATE SALES. What you were able to do in 10 days was a truly amazing feat. The way your staff Cindy, Candice & Kelly staged, tagged & sold our furniture & household items was accomplished like a well-oiled machine. It also pleased me to notice the care & respect paid to our things at each stage of the process. The pride each of you took in accomplishing each task... made the sale "the best it could be''... & that is outstanding! It showed in the success of the sale. We couldn't have been happier! You have set the bar for excellence.
I don't believe there is anyone in Austin who could compare to you & your team... We are pleased beyond measure.
I also thank you for the condition in which our home was left. Clean & ready for our new owners.
In short... 10 days... Start... Sale... Clean... Adios!
We love you guys :)
David & Jody Plummer, clients, Mexico Sundown, Shady Hollow, Austin August 18, 2013 (#81)
What a GREAT sale! Can't wait! You always have such terrific sales love attending them!
email from customer August 7, 2013 (#80)
Went to several Dallas estate sales this weekend. What an eye-opener! None met the standards of Anne Dee ESTATE SALES. Yours are carefully organized, fairly priced & thoughtfully displayed. Did not see your attention to detail or your pride in the finished product....
email from customer August 4, 2013 (#79)
I hope you have more sales like [Larkwood]. It was very unique.
email from customer June 24, 2013 (#78)
We highly recommend Anne Dee ESTATE SALES.
During a very difficult transition in our life, Anne was a delight to work with. We were very fortunate that Anne was able to work us into her schedule, as we gave her very little lead time. Her team came in & did a tremendous job selling our "left behind" treasures & odds & ends after downsizing our lifestyle. They left the house very clean for the new buyers!
All of our friends & neighbors reported how professional the team was & how great the [sale] looked.
We can't thank you enough, Anne, for making this transition easier & profitable for us.
Buff & Pat Rademacher, clients, Houston Canyon Rim, Camelot, Austin June 7, 2013 (#77)
I met you a few weeks ago at your wonderful Westlake estate sale....
email from customer & prospective client June 3, 2013 (#76)
.... I'm just so happy that you allowed us to piggyback on your actual sale. It was so kind of you to help us out like that....
You have the best team of people working for you. They never tire.... Cindy & Candice have a really big job getting everything cleaned off, set out & displayed properly. Anne, you are so clever with your grouping of like items, it almost makes me want to buy my own items back.... Dennis is a saint for doing the after sale clean-up. I don't know what you would do without this man (not to leave out your husband who is like a well-oiled machine lifting & carrying all the shelves & tables).
There are so many behind-the-scene people involved in your business. You hand-picked a great bunch. I think that's why you are so successful. You blow away any competition because of the great team you are!
Vicki & David Jacobson, clients Canyon Rim, Camelot, Austin May 21, 2013 (#75)
.... we are all pleased with your hard work & follow through!
Shannon Rademacher, clients' daughter-in-law, Houston Canyon Rim, Camelot, Austin May 20, 2013 (#74)
Thanks Anne!! We went over to the house & it looks amazing.
Tom M., client N. Weston, Rob Roy on the Lake, Austin May 5, 2013 (#73)
A fellow in line at your Pemberton sale this weekend said that estate sales have become Big Business. I replied "that's because everybody is trying to follow the standard first set by Anne Dee."
Vincent Contorno, customer Gaston, Pemberton Heights, Austin April 17, 2013 (#72)
Deborah & I would like to thank you so much for conducting the estate sale for the property of Patsy Lamme. We know Patsy would be so proud of [having] one of your top [selling] estate sales.
Your team did an awesome job putting everything together from an organizational standpoint, including research, pre-sales, pricing, marketing & setting up for the sale weekend. We especially want to thank one of your employees, Candice Howard, for all her hard work & countless hours preparing for a successful sale.
It's been a long journey, but one we can all be proud of due to you & your wonderful staff.
Chris Jistel, executor Richcreek, Crestview, Austin March 20, 2013 (#71)
Great seller. [Meyer stoneware pitcher; sold for $455 on 2-24-2013.] Looking forward to future business...............
eBay customer Richcreek, Crestview, Austin March 9, 2013 (#70)
Thank you from the bottom of my heart.
Anne, Thank you so much for all your hard work at our sale on James Ryan Way. What can I say? It's been a tough year & knowing that there was someone in Austin who I could trust to get the job done was priceless. My dad cannot stop talking about it. I so appreciate all your efforts.
I hope one day I meet you. Thank you, thank you, thank you!
Andrea Eyler Smith, client, Baltimore, Maryland James Ryan, River Place, Austin February 11, 2013 (#69)
Retired, no longer go to estate sales for reasons of health. Always enjoyed your sales & found some great items.
Carolyn Spillers, former customer January 31, 2013 (#68)
Many thanks to Anne & her team for so expertly organizing & marketing our recent sale. Your years of experience, hard work & enthusiasm ensured the sale was a great success & a pleasant experience for our family.
Clare Kolar, client's daughter E. 34th, Grooms, Austin January 16, 2013 (#67)
My sister & I need to liquidate our mother's estate.... I have attended your estate sales in the past & know how well-run they are.
Amy R., customer & prospective client December 19, 2012 (#66)
.... I was quite impressed by the high level of organization & thoughtfulness of display that allowed nearly all of my items to be sold.
It was also a wonderful bonus to receive my proceeds so quickly after the sale was complete.
Bari Fennell, client Teakwood, Allandale North, Austin November 8, 2012 (#65)
Thanks again for helping us with the sale. It was such a relief to have somebody who knows what they are doing take care of this.
Will Roden, client Bamford, Northwest Hills, Austin October 1, 2012 (#64)
The photos you have taken that you have posted on the website look amazing. Thank you so much for all of your hard work.
Sarah Roden, client Bamford, Northwest Hills, Austin September 22, 2012 (#63)
I have heard from some people here [at Westminster] that they had to wait six weeks to get paid after their sale.
I told them: "WHAT?!?!?"
Then tactfully said, "Gee, my estate sale lady, Anne Dee, paid me in less than 24 hours....."
email from client September 3, 2012 (#62)
Just wanted to let you know how happy David & I are with the sale. Your company is classy & professional & you had an incredible number of people show up ready to buy. We are thrilled (& very surprised) at the proceeds. You made our move effortless.
You & your staff are wonderful. Please feel free to give our name & number to anyone who would like a testimonial. We would recommend you in a heartbeat. Thank you again.
Heidi & David Frumkin, clients, Fort Worth Dauphine, Milwood, Austin August 27, 2012 (#61)
Jeanne, customer Cercis, The Dominion at Great Hills, Austin August 17, 2012 (#60)
Annie... was just looking through the upcoming sales. They look great. It will be good to work them. Pics are nice. You really do an exceptional job with everything. I am proud to work with Annie Dee ESTATE SALES!
Melanie H., staff member August 7, 2012 (#59)
Thanks a bunch for doing the sale!... Hope it was fun.
Tony S., client, Eagle River, Alaska Oakmont, Brykerwoods, Austin August 5, 2012 (#58)
Thank you Anne. We wish you the best of luck for the future of your business.
Carla & Greg S., clients Bowman, Tarrytown, Austin July 30, 2012 (#57)
I am very happy to have met you. I have heard about you for a long time. No one does [estate sales] better!
Anne M., customer July 28, 2012 (#56)
Please include me on your email list. I enjoy attending estate sales that you manage. They always have quality products & are clean & well-organized. Clearly, you put a lot of work into your job.
Patti Riggs, customer July 20, 2012 (#55)
Just wanted to let you know we enjoyed chatting with you today & want to go ahead & hire you to sell our things.
Karen W., client Cercis, The Dominion at Great Hills, Austin July 15, 2012 (#54)
Thank you Anne. What a relief to see that empty [house]!!! So glad I called you for this.
Leah Pratt Roberts, client Justin, Crestview, Austin June 27, 2012 (#53)
We were absolutely stunned by the high quality of Anne's & her team's work! From the initial meeting when we went through the house reviewing our "stuff" right up to the final meeting when she delivered our check, Anne was thoroughly professional & businesslike. Underneath that professionalism is a great person with a sense of humor who is dependable, honest & enthusiastic about what she does.
Think you can handle selling your stuff with a garage sale? Forget it! Anne Dee is the person you want. Absolutely. No doubt about it, she does superb work. That check? Bigger than we ever thought it would be & delivered to us less than 24 hours after the end of the sale.
Don & Susan Madden, clients Bartoncliff, Barton Hills, Austin May 11, 2012 (#52)
I can't believe how much you took in at the sale! Hurray. You all did an AMAZING job. We're so excited! I can't get over the work that all of you did to make my sale a success. The only thing I did was stay out of the way!
Kathy Coleman, client Hot Springs, Legend Oaks, Austin May 7, 2012 (#51)
You have created a great operation that [is] firing on all eight cylinders. I was there two-three times a day & no one was ever sitting around or chit-chatting. All business. It was impressive.
Jeff Embree, realtor, Waterloo Realty Bartoncliff, Barton Hills, Austin May 1, 2012 (#50)
I will certainly suggest you & the professionals you employ for any estate sale needs my clients or family may need. Everyone last week was working with a purpose, respected Don's & Susan's property & made noticeable efforts to present their possessions in a positive & marketable fashion.
Jeff Embree, realtor, Waterloo Realty Bartoncliff, Barton Hills, Austin April 30, 2012 (#49)
I know you are not yet done but I wanted to let you know how much I appreciate all your hard work. The death of my mom & having to dispose of her life of collecting all things was very overwhelming & made even harder since I live across the country in Atlanta. The outcome of the sale was a pleasant surprise & even more important I hope that my mothers treasured belongings were bought by [people] who will also treasure them. I know this was very labor intensive due to the sheer volume & I thank you for everything. You always responded quickly to all communication & the sale figures came faster than I had expected after a tiring weekend.
Thanks again for making this part of settling my moms estate a little easier. I can now look forward to finding another family to make a happy home in my parents dream house on Lake Austin.
Karla Zanders Postma, executor, Atlanta, Georgia Tortuga, Northwest Hills Dry Creek, Austin March 14, 2012 (#48)
Marilynn & John are so relieved to have an empty house. Thank you for putting on such a great sale.
Liz Busch, realtor, Keller Williams Realty Kinney Oaks, The Village at Kinney Court, Austin March 6, 2012 (#47)
I can recommend the BEST! Anne Dee ESTATE SALES.
She knows her "stuff" like no other & her staff is exceptional.... her "angels" do an outstanding, productive & honest job. I would not recommend anyone else ever. The advertising is the best & the photos are amazing. Just look her up under Anne Dee ESTATE SALES. People trust her completely & she & her worker bees are extremely organized.
Tell her I sent you, but do call her. She is reliable.... I adore her. Anne can handle the most elite or the most complex sale.
referral from Carol Ann Pevehouse, realtor, Sky Realty, to prospective client February 24, 2012 (#46)
I've said it more than once & let me say it again, thank you for the impeccable work you & your team did for me. From the research, pricing, arranging & bits & pieces to all the unseen/unknown parts as well as the time, care, interactions & patience of handling all of my brother's belongings, I deeply appreciate the job you did.
Jiaan Powers, executor, Dallas Dexter, Barton Heights, Austin January 1, 2012 (#45)
Thanks again, Anne, for all your help in handling my estate sale. There is no way I could have done it without your knowledge & assistance.
Kenneth Van Snell, client Capadocia, The Ridge at Scofield Farms, Austin December 18, 2011 (#44)
The photos & marketing are outstanding & very classy. I want to send you business anytime. I am so happy that I selected you. You truly know what you are doing.
Carol Ann Pevehouse, realtor, Sky Realty Mesa, Northwest Hills, Austin October 20, 2011 (#43)
My brother & I are quite pleased with the sale & all your hard work.
Stephen Corbett, co-executor, Toronto, Ontario, Canada Manana, Lake Austin, Austin August 26, 2011 (#42)
Thank you all again for your amazing help. You have no idea what it means to me. It is the "lift" you are giving me to move forward!.... Best & with deep appreciation.
Sarah LeClere, client Sunny Slope, Tarrytown Oaks, Austin July 29, 2011 (#41)
Looks like we had a tremendous estate sale last weekend. I am so pleased with what you & your "angels" did for me... I want to thank Kelly for being so dedicated to you & to me & pricing all the many things she did right up to her delivery due date. Congratulations go out to her on her new baby boy! I want to thank Candice for being the "go-to girl" & for taking notes on what was to sell & what wasn't....
And finally I want to thank you for being the awesome business woman you are. You are true to your word in every respect. Only you & I will understand this... but seeing the first item [in the sales ledger] being the razor for five dollars told me what an honest, trustworthy person you are.
If anyone is planning an estate sale they should ONLY be dealing with you & your angels. You & your team did an amazing job with THOUSANDS of items in a very short turn-around time. I will forever be grateful. Big hugs to all of you!
Vicki & David Jacobson, clients Long Champ, Davenport Ranch, Austin July 13, 2011 (#40)
Thank you again for the fantastic job you & your staff did handling my sale. Your ability to attract nearly 6,000 hits to the sales dedicated webpage was simply astounding! Even more impressive than your substantial rolodex of local buyers & uncanny ability to identify & appropriately price a wide variety of objects was the work ethic that you & your staff exhibited while cleaning & preparing the countless number of pieces. The experience & most importantly the results completely exceeded my expectations. I can not recommend your services highly enough.
Ken Tiemann, client Bridle Path, Westfield, Austin June 13, 2011 (#39)
Thank you for all of your hard work. I know you are not accustomed to operating in such a hot & grimy home & I do sincerely appreciate what you are doing for me.
Ken Tiemann, client Bridle Path, Westfield, Austin May 25, 2011 (#38)
I just wanted to let you know the house sold & we closed today. Thank you again for recommending [realtor] Margaret Denena she did a great job. And of course, thank you again for the excellent job you did on the sale. I was overwhelmed & I really appreciate your getting it done. If you ever need any recommendations or referrals, I would be glad to do that for you. Thanks again.
Lisa B., client, Las Vegas, Nevada Spicewood Mesa, Canyon Mesa, Austin May 20, 2011 (#37)
It all looks so fabulous! I would buy my own stuff back, you've made it look so tempting!... My husband thinks you all are the smartest, hardest working ladies he has ever seen & he's not easily impressed.
Janis Cowell, client Cedarview, Barton Hills, Austin May 20, 2011 (#36)
I knew I was in good hands the minute you walked through the door & recognized my Dads Wallace Nutting print collection. I really appreciate how well you took care of all the things that meant so much to my Dad. I only wish he could have met you. I am sure he would have enjoyed discussing art & antiques with you! Thanks for everything!
Michelle Austin, executor, Phoenix, Arizona Plumewood, Spicewood at Balcones Village, Austin April 28, 2011 (#35)
My brother & I would like to go forward with your company doing the estate sale. Thank you for your professional, yet understanding approach. We are very confident that you are the right company & will do an excellent job.
Libby Griffin, client Delmonico, Great Hills, Austin April 13, 2011 (#34)
Thank you so much for running the estate sale for my home items. You & your team did a great job & were helpful & professional.
Dr. Robert Griffith, client Westminster Glen, Westminster Glen, Austin February 28, 2011 (#33)
Thank you for the special part you have had in our lives. I don't know what we would have done without you!!!!!!!!!!!
Sharon Conway Kern, executor, San Antonio Plum Creek, Kyle February 28, 2011 (#32)
Thank you Anne. You're wonderful!
email from client acknowledging one of numerous incidental services we provided at recent sales, such as (1) finding & returning a mom's gold wedding band & a dad's $1,500 cash stash, (2) taking on partial estates when profits were negligible, (3) pricing items for clients that did not result in a commission, (4) allowing a second estate to be brought in & priced the day before the sale, (5) driving 50 miles to let a customer pick up furniture after the sale's scheduled hours et al Austin February 19, 2011 (#31)
Just wanted to say thank you for a great sale. You & Candice outdid yourselves. Even with the bad weather you were able to pull off a great sale. If you ever need a reference, please feel free to use my name. Again, Thanks.
Michael Miller, executor San Diego, Granada Hills, Austin February 17, 2011 (#30)
I attended an estate sale a few weekends ago near my home on San Diego Road. I was very impressed with your services, the quality of the items & the organization of the event all together.
Kristin Larsen, realtor, ZipRealty February 14, 2011 (#29)
Dear Ms. Anne. Just wanted to tell you, again, what a pleasure it is to attend your sales. They are clean & extremely well organized.
email from customer February 14, 2011 (#28)
This is looking great. The write-up & description are really nice. The kudos to the ancestors is especially meaningful. The photos on the website are great; Jennifer did a super job. It is all really coming together....
Once again, thank you so much for all you are doing. It means so much to my daughter & me that a caring & knowledgeable professional as kind as you is looking after Mama's treasures.
Sharon Conway Kern, executor, San Antonio Plum Creek, Kyle November 19, 2010 (#27)
I am truly amazed at how you manage to clean out a house. Your marketing is superior, following is consistent & pricing is right on.
email from customer November 14, 2010 (#26)
Thank you again for everything. I am extremely pleased with your professionalism, website & expertise!
Cynthia Sandherr, client's daughter, Washington D. C. Greenmountain, Westover Hills, Austin November 4, 2010 (#25)
Thank you for all the hard work you did to make [my estate sale] happen....
I hope to see you again some day. Your energy & enthusiasm is contagious & I need lots of that. Visit me anytime you need a break or just want to vent. I am always here.
June Thorp Rade, client Barton, Zilker, Austin October 26, 2010 (#24)
I just wanted to thank you for making the sale of my mother's belongings so easy on us. Living so far away, we were unsure how we would deal with all of her things, in addition to getting the house ready to sell & putting it on the market... There is still much work to do, but the hard part emptying the house is over, & we made enough money to do the necessary repairs to get the house ready to sell. I can't tell you what a relief it was to walk in the house two weeks ago & see it completely empty, even the garage!....
Your website was very helpful & we found that everything you described worked just as promised. I wouldn't hesitate to recommend you to anyone in Austin needing your valuable services. Thanks again & good luck in your business!
Suzanne Weedman, executor, Washington D. C. Pinehurst, Onion Creek, Austin September 22, 2010 (#23)
Thank God for Anne Dee ESTATE SALES.
With the death of my mother & last parent there were many things happening at the same time & most of them were new to me. I began to research what we were going to do with moms property & possessions & went through many interviews of auctioneers, estate sales persons, appraisers & others to figure out how we should proceed.
A couple of appraisers advised me to talk with Anne Dee, so I phoned her directly. From the first call things were different. She volunteered to come over & help me understand some of the values of items so we could make family decisions about what to sell. Everyone else wanted to charge for an opinion on the matter.
Anne advised us in many ways & became part of our family. We entrusted silverware & jewelry to her for weighing, inventory, research & photography. We trusted her from the first meeting & her knowledge, enthusiasm & research impressed us more with each day we worked with her. Anne invited us to one of her sales & we could see how she ran it, professionally, well organized & secure from general theft. We signed with her & she delivered on every expectation we had, including leaving the house broom clean. She did better than that & dry-cleaned the carpet. When she left, the house never looked so good. We sold everything offered, got more than a fair value from it & were impressed with every aspect of her work.
I highly endorse Anne Dee ESTATE SALES. We had a large estate in the very well established neighborhood of Old Enfield & it was so professionally handled that even the neighborhood association thanked us. Anne made it a family affair & we met the relatives of principals of the business & their partners, all of whom involved their spouses. Thanks to that team for an outstanding job.
Chad Aicklen, executor Cromwell Hill, Old Enfield, Austin January 5, 2010 (#22)
Laura, your estate sale is in really good hands with Anne Dee. She did a fabulous job for my client with a home in North Allandale last year. The house was packed to the ceiling with 40 years of collections & the family didnt know what treasures they had. Anne knows & she will do a really classy job on the sale.
referral from Margaret Denena, realtor, Berkshire Hathaway HomeServices, to prospective client December 10, 2009 (#21)
Thank you so much for the wonderful job that you did on our Dad's estate sale! The sale was well advertised, very organized, well attended & was a huge success!
Clearing out our Dad's house was a little overwhelming for us & you came in & knew exactly what to do to get this task accomplished. Even though the primary goal of this sale was about getting the house emptied out & on the market & not about making money, the proceeds that we received from you were way more than they would have been if we had conducted a sale on our own.
What a huge relief to see the empty, clean house after the sale, exactly as you promised! We were able to put it on the market immediately. We appreciate the excellent work & would highly recommend you. Thank you!
The family of John B. Robertson, executors Camelia, Westover Hills, Austin December 3, 2009 (#20)
Thanks for all your help & advice. I appreciate it & enjoyed working with you. I have recommended you to two possibly good estate sales.
Pat King, client Greenflint, Westover Hills, Austin November 24, 2009 (#19)
I would like to thank all of you for your professionalism & courteous manner in dealing with my mother's estate.... The staff followed through with everything that I was told would happen. The house looks good after the sale. You have made everything much easier for me. I will recommend you whenever I hear of the need of your services. Thank you all.
Phillip Hayter, executor, Pflugerville Woodstone, Wooten Terrace, Austin October 18, 2009 (#18)
I wanted to write & thank you for all your help with Ila's estate sale. It's taken me awhile to write because grieving the death of a loved one comes in stages for me. The house is almost empty, the yard sale is scheduled for next weekend, we have a contract with a potential buyer for the house &, somehow, with each step I take forward, it seems more & more real that Ila is dead. So it is with writing this letter.
I am possibly an unlikely candidate for an executor since I am inexperienced in probate & estate business but, as the end of life approaches, I suppose it comes down to trusting someone with the stuff that is left & the things that must be done after we're gone. It's an honor to be trusted that much; it's also a helluva lot of work. Since Ila trusted me, I needed to find someone I trusted to help me.
I know very little about antiques.... the responsibility of selling Ila's personal property was scary. At first I thought I would hire an antique dealer from the area to help me with pricing & then handle the sale myself. As I spoke with friends & neighbors, your name came up. One neighbor attends estate sales every weekend & she said yours are always well-organized, well-attended & fairly priced. Those things are all true. And more.
Your website is the best I've seen. It is obviously maintained frequently & lovingly & your tips were especially valuable to me.
You're fair. You were prompt for appointments & followed through with everything we discussed. Just before you drove away from the house with a truck & trailer full of furniture & household items, you took a minute to write the address of the location where the stuff would be stored. It never occurred to me that some unscrupulous person might just bring me a document to sign & then drive off with the stuff & never be heard from again. It made me even more confident that I chose the right person for this job.
You're flexible. I knew that the location of Ila's house would not work for an in-house sale & you were willing to work with me to move the more valuable items to include with an upcoming sale in Austin. That meant that I would not have the usual advantage of having the house empty & clean at the end of the sale, but it seemed like a fair trade to me.
You know your antiques. Since I am inexperienced but interested in learning, I wanted to be there when you explored the house for your initial survey, when you came back to move the stuff to Austin & then on the days of the sale. It was fun to watch you discover valuable items & light up with enthusiasm as you recognized names of artists & manufacturers. A couple of days prior to the sale, I saw a glimpse of the huge amount of work & expertise that goes into setup. At the sale, I was impressed with your presentation. So many items had been sadly neglected for decades & you cleaned & polished them & made them attractive again. The sale itself was very well-organized in terms of grouping like items together & in displaying them so that all were visible & clearly priced.
Your preferred customer list is one of your strongest assets. You have spent years cultivating these relationships & you can match a sale item with a potential customer after just a glance. The fact that they keep returning says it all.
Your pricing was obviously fair since there weren't more than a dozen things left at the end of the sale. I was pleasantly surprised when the checks were well above your initial estimate. And the globe was the biggest & best surprise of all. When I saw it in the attic, I knew it was old but, as you said repeatedly, condition is everything & its condition was in need of lots of TLC. When it didn't sell in Austin with a price tag of $500 I figured it was just overpriced, but you suggested trying to sell it on eBay since the market for globe collectors is more international than local. What a shock when it sold for $2,225! Your experience, persistence & willingness to try alternative venues paid off for both of us.
Finally, an estate is more than an estate. It's what's left of someone's life after they've either downsized or departed this life. An estate sale requires more than a strong back & a splash of furniture polish (although those are also necessary). If it is to be done properly, it requires a sense of history, laborious research into the background of many items, a respect for the fact that someone spent their life treasuring these items (sometimes for generations) & a determination to relocate them to someone else who will treasure them. Our lives are made of stories, lived & told one at a time, & our stuff contains those stories. You get that. You handled her treasures properly. Ila would be proud!
Thank you, Anne & the rest of your staff. With deepest gratitude,
J. Edwards, executor, Smithville Indigo Broom, Senna Hills, Austin October 12, 2009 (#17)
THANKS SO MUCH for a big job very well done. You all made a huge step up in my Senior Life... I want you to know how much I appreciated all of your efforts & work with the display of my house contents... Everything was arranged great & organized... clean... made ready for the new owners. I shall never forget your kindness. Thank you.
Sylvia Sanders, client Crossmeadow, Lakewood, Austin October 8, 2009 (#16)
I went to your Crossmeadow sale & was absolutely pleased. All marked prices were both fair & reasonable for the buyer & the seller. I then went to another estate sale on Saturday, about 5pm. Prices were marked up ridiculously high & I felt sorry for the family that hired this lady to do the sale. I was annoyed because I am very frugal, but hate to haggle. I felt pressured & uncomfortable to have to do so to get a decent deal. I left empty handed. I left your sale with a near full car.
Also, I found you both on Craigslist. Your ad was very attractively written & informative. I went to your website & found the "Six Tips" to be very helpful, as I am new to yard & estate sales. You also explain how you run your show, doing the Friday & Saturday thing. Which, by the way, is a great idea absolutely brilliant. On the other hand, I felt that your competitor falsely advertised in her ad by stating that the sale was from Sat 9am until everything was gone. I thought to myself, "Hmm... slim pickins, but good deals." Yet I overheard her saying to someone that they would be there again on Wednesday. I wasted my time & gas.
Anyway, I just wanted to commend you on your skills, good business practices & plain common sense. I think you've spun an intricate web of good karma for your business....
Keep up the good work & kudos to you. I'm new in town, but I will send you business anytime the opportunity presents itself. Thank you for a wonderful experience & I'll be seeing you around.
Amanda Hinson, customer October 4, 2009 (#15)
Wow, I am impressed with your rapid responses.... No wonder everyone speaks so highly of you.
Paul S., customer October 2, 2009 (#14)
We feel great about doing this [estate sale] with you two. You have a great mix of fairness, expertise, interest in history, willingness to "get dirty" & treasure hunting skills.
Chad Aicklen, executor Cromwell Hill, Old Enfield, Austin September 19, 2009 (#13)
Anne & her team conducted a very successful sale for me. She & her team were very professional & knowledgeable. They invested the time to research & market my sale & it resulted in a huge turnout. I definitely recommend Anne & her team!!!
David Foley, client, San Diego, California W. Gibson, Bouldin Creek, Austin September 15, 2009 (#12)
Thank you for displaying my "memories" so beautifully.
Bonnie Nathan, client, Menlo Park, California Indigo Broom, Senna Hills, Austin September 8, 2009 (#11)
I would not hesitate to recommend Anne Dee for your parents' estate sale. She is honest, very knowledgeable & extremely hard-working. The sale came off well with a great turnout & the house was left clean & ready for the realtor to begin.
referral from 2008 client to prospective client August 1, 2009 (#10)
We just wanted to thank you for the excellent job you did with my aunts estate sale. [Lillie Mae] reached the age of 100 & lived in her house for 87 years. The thought of going through all her possessions & sorting, pricing & then holding the sale ourselves was just too overwhelming. You & your team did a wonderful job very professional & knowledgeable.
The way you left the house after the sale so clean & neat was amazing. We did not do another thing to it before showing it to potential buyers. We found a buyer within two weeks & are now waiting for it to close.
I have already & will continue to recommend your valuable service to others who are facing the enormous job of holding an estate sale. Thank you once again for everything.
Pat & Clint Maddox, executors Pecan, Bastrop April 18, 2009 (#9)
Huge compliments to Anne Dee & her team of professionals in managing the sale for our Dads estate, or as we came to call it Dads Last Sale.
Dad lived in his home for 30+ years & was an avid collector, buyer & seller of many types of things: antique books, Texana, military items, glassware, Longhorn memorabilia & more. When Dad passed away he left behind many collectibles & treasures. In sorting through things after his passing, we, as his children & heirs, were at a loss as to how to value his possessions & proceed with an estate sale in a professional manner.
A colleague put us in touch with Anne. In speaking with Anne, we immediately found her to be extremely knowledgeable about how to proceed & equipped with a plan that would be respectful of our Dads wishes.
Anne & her team worked tirelessly for three weeks to prepare the house & the myriad of items for the estate sale. She & her team researched values for collectibles, prepared the items for display throughout the house & brought in her own display cases & tables to conduct a professional sale. Every item in the house was considered even old tools were prepared for sale.
On the day of the sale, people arrived earlya testament to Annes reputation & business dealings. A steady flow of interested buyers came to the estate sale over the weekend. At the end, almost everything in the house had been sold. Remaining items were donated to Goodwill & the Salvation Army.
A few days later, I met with Anne & she provided line-by-line detail of all the items sold & presented me with a check for the proceeds of the estate sale.
I remain amazed at, & appreciative of, the work that Anne & her team do. I will always think of Anne fondly as the great woman who orchestrated Dads Last Sale.
Nancy McIntire, executor, & the family of Thomas J. Ney Millway, Allandale Estates, Austin February 19, 2009 (#8)
Finding your web page was the best thing that could have happened to me & my wife! As a retail professional for more than 35 years, I recognized right away that you knew how to make this happen & the results were everything I could have hoped for. You understand how to price, promote & conduct an estate sale to achieve maximum results.
In spite of a difficult homeowners organization, you & your team moved quickly & efficiently to sell off the contents of our Austin home, getting good pricing & leaving us with a nice clean home to deliver to the buyers. Thanks for a difficult job well done!
Sam & Mardi Crowley, clients, Coppell Mariscal Canyon, Bluffs of Great Hills, Austin September 9, 2008 (#7)
Thanks for the professional yet friendly manner in which you conduct your sales. Today I purchased a number of Texana books & you recognized my dealer status....Thanks again for all the effort you put into conducting these estate sales.
Charles Locke, customer August 31, 2008 (#6)
Here is a testimonial to go on your website. We mean every word.
When our parents moved into assisted living, we were faced with the question of what to do with all the possessions our family had accumulated over 40 years in our family home. Our house was packed to the rafters with furniture, clothes, books, collectibles & memorabilia from our parents 60 years of marriage. To make matters worse, nobody in our family ever liked to throw anything away & we had never had a garage sale! The task of cleaning out the house (& our very messy garage) seemed almost impossible.
Anne Dee was a godsend to us. She came in & worked tirelessly for two weeks to set up a living estate sale. Anne & her colleagues carefully researched how much our things were worth & priced them fairly. Anne made sure everything was clean, organized & attractively presented. We appreciated Annes professional & straightforward approach & especially appreciated the kind & respectful way in which she dealt with us & our parents. It made a difficult time so much easier.
The estate sale came off beautifully. It was well publicized & well attended & our parents felt good about the results. It was such a relief to know that we had chosen the right person for the job! Anne & her team are fantastic & we will always be grateful for everything they did for us.
Mary & Liz Clare, clients' daughters Hyridge, Westover Hills, Austin July 23, 2008 (#5)
I just wanted to tell you how much we appreciate everything you did for us. The sale went great & it was a pleasure to work with you. We are really enjoying the clean house ... it is even better than we expected!!
Dr. Shelby Marquardt, client W. Courtyard, Shepherd Mountain, Austin June 6, 2008 (#4)
Our experience with Anne Dee was serendipitous! We were at the end of our proverbial rope, having spent eight consecutive weekends traveling from Dallas to Georgetown to sort through the belongings of our dearly cherished friend. We knew we needed to have an estate sale, but had no clear ideas as to how it should be run. Recalling garage sales & yard sales we had conducted in the past, we figured a few signs, a newspaper ad & some price tags was all that we needed. However, the sheer volume of items quickly made it apparent that we were ill-equipped to handle this gargantuan task. Even though we both have experience in sales & merchandising, we didnt even know where to begin to price a tea cup collection from the early part of the century should they be $5 or $50 each? Our discussions led to arguments that ultimately led to frustration & added stress.
It was then that we decided to search the internet for an estate sale service in the Austin area. The results of our search were very interesting. First, there are very few true estate sale services with an internet presence. Second, of those listed, a few have only a phone number & a basic description. Third, the standard commission in the industry seemed to be 50%, which seemed rather exorbitant to us. Finally, we found Anne Dee. Her website was so informative & easy to read. Every single question that we had been asking for weeks was clearly answered in her 10 Tips section. When we picked up the phone to call, all we had to do was explain our situation & ask her when she could come see the house.
Anne & her colleagues worked tirelessly for two weeks to prepare for the sale. The house was turned upside down shelves for books & glass were brought in, tables were supplied & neatly arranged to create a flow to the traffic through the house & each item was meticulously cared for & priced according to their vast knowledge of the antique markets & experience with what prices items will actually sell for. Anne told us to stay in Dallas until the weekend of the estate sale & not worry about a thing. Her calm, professional demeanor eased our minds & allowed us to sleep at night, knowing we were in good hands.
The weekend of the estate sale worked like clockwork. Big, yellow signs with directional arrows were placed all over town. It would have taken much of our time to make signs & put them out & pick them up each day not to mention the cost of making them. Anne manned the checkout station while [her colleagues] expertly answered questions & welcomed people to the sale. They were a well-oiled machine. All items of value were kept within their sights & smaller items such as jewelry were placed in special glass cases. The house had been turned into a showroom! We were amazed at what people bought. Some came for the rare finds while others sifted through books & records & others went straight for the old tools. Nearly everything in the entire house sold that weekend. When the sale was finished, all items of no value were taken to the dump & those with some value were donated to charity. The handful of items that remained after that were taken to another sale that Anne was conducting two weeks later & they all sold.
Anne sent us a full inventory & a check for the proceeds within three days of the sale weekend. We were so pleased with the outcome! Even after her fee, we realized more from the sale than we would have if we had conducted it on our own. We offer our heart-felt thanks & gratitude to Anne [& her colleagues] for all they did for us. They are now a proud part of our familys history & we cherished every moment we spent with them. Reflecting back, we should have called Anne after our first trip to Georgetown!
David Bauman, executor, Dallas Old Town, Georgetown May 19, 2008 (#3)
Thank you for the email regarding the Estate Sale in Berry Creek. It was nice to meet you & I appreciated the way you handled the sale. Everything was clean, organized & priced & I believe most things were priced fairly. You were very cordial to deal with. Thanks again for your kindness & for doing a good job at what you do. That is sometimes rare these days & deserves to be recognized. Good luck in all your endeavors.
John Bright, customer April 7, 2008 (#2)
WOW! What a great job you all did on the estate sale. You were upfront with us about the process that was needed to make this a great sale & you carried it out. I really appreciate how easy it was to work with you & all of your staff.
When we contacted you, we were overwhelmed & exhausted & we had only begun going through the memories that were in that home. You & your team came in, pulled out all of the family memories & packed them up for us to go through when we can muster the time & energy that it takes, worked numerous hours to organize & prepare for the estate sale & worked non-stop for four days to help us reach the end goal of sharing the extra memorabilia with others through the sale. You truly showed that you understood the emotional ties that we had to these belongings & helped us move on as Betty would have wanted. As promised, you had the house sparkling when we put it on the market & it sold within 24 hours!
Again, thanks to you & your team for helping us with this truly emotional time in our lives. Please feel free to use us as a reference for any other possible clients! You all did a fantastic job!
Tina Folts, executor Galacia, Balcones Woods, Austin August 11, 2007 (#1)
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